Training provider compliance is about more than ticking boxes. It’s about delivering consistent, high-quality learning that meets the standards of your awarding bodies — and protects your centre’s reputation.
At CQAS, we work closely with training providers across Ireland. We help them improve their internal quality systems, prepare for audits, and meet the standards of QQI, PHECC, and other awarding bodies.
Here are the top five compliance issues we see all the time — and what you can do to fix them.
🚩 1. Outdated or Incomplete Policies
One of the biggest training provider compliance risks is using outdated, generic, or incomplete policies.
Why it’s a problem: Auditors and reviewers will spot generic or outdated policies straight away. It damages your credibility and could delay reengagement or revalidation.
How to fix it: Review all policies annually and apply version control. Not sure where to start? CQAS offers policy review and writing services to keep your documents current and fully compliant.
🚩 2. No Blended Learning Policy
If you’re delivering training partly online, you need a formal blended learning policy. This is essential for compliance with QQI, PHECC, and international QA standards.
Why it’s a problem: Delivering blended courses without a policy in place is a major compliance risk. It’s also flagged during reviews under the Quality Review Framework (QRF).
How to fix it: CQAS helps providers develop clear, evidence-based blended learning policies. We align these with your award body’s requirements and your delivery style.
🚩 3. Assessments Not Aligned to Learning Outcomes
A big compliance issue is when assessments don’t fully cover the learning outcomes. This happens more often than you’d think.
Why it’s a problem: Misaligned assessments fail to measure the intended skills and knowledge. This affects learner results and puts your credibility at risk.
How to fix it: Review all your assessment briefs, marking guides, and rubrics. Our team at CQAS can revise or redevelop your assessments to ensure they’re outcome-aligned and audit-ready.
🚩 4. Poor Record-Keeping and Documentation
Are your learner records stored in folders across different devices? Do you have evidence of internal verification for every programme?
Why it’s a problem: Weak documentation is one of the most common causes of non-compliance during external reviews and audits.
How to fix it: CQAS helps you set up structured, secure systems for managing learner records and QA documents. We work with both digital and paper-based systems to suit your centre.
🚩 5. No Formal QA Process in Place
Some training providers don’t have any internal QA procedures. There’s no QA officer, no annual reviews, and no internal audits. Sound familiar?
Why it’s a problem: Without a clear QA system, you risk falling short during audits, validations, or reengagement.
How to fix it: Our outsourced QA support is perfect for small training centres. We carry out regular audits, maintain your documentation, and keep your QA systems up to date — all year round.
✅ Ready to Get Back on Track?
If any of these red flags sound familiar, now’s the time to act. Every one of these issues is fixable — and CQAS is here to help.
📞 Book your free QA consultation today
📂 Or explore our full range of quality assurance services to see how we can support your centre.
